Frequently Asked Questions

EkoDose is our premium pre-measured laundry detergent pod designed for mess-free, effective cleaning. It's an eco-friendly alternative to traditional liquid or powder detergents.

Simply drop one EkoDose into the washing machine drum, add clothes, and start the cycle. The pod dissolves completely during the wash.

Yes, EkoDose works with both front-load and top-load washing machines.

EkoDose uses biodegradable ingredients, is phosphate-free, paraben-free, and reduces plastic waste with its compact packaging.

No, our formula is gentle yet powerful, free from harsh chemicals that can damage fabrics or the environment.

Our standard packs contain enough pods for 30, 60, or more washes depending on the variant.

Yes, it is formulated to be gentle on skin and safe for family use, including babies.

We offer fresh, long-lasting fragrances like floral, citrus, and unscented options.

Yes, our enzyme-powered formula effectively tackles common stains like food, grass, oil, and more.

Yes, it combines detergent, fabric softener, and stain remover in one convenient pod.

Yes, our pods are effective in both cold and hot water washes.

Yes, it is color-safe and prevents fading.

Unopened pods last up to 2 years when stored properly.

One pod per standard load; two for heavily soiled or large loads.

Yes, suitable for High Efficiency machines.

Recommended for standard fabrics; check care labels for delicates.

Yes, provides softness without separate softener.

Yes, for hygiene and convenience.

Enzymes break down tough stains at molecular level.

Browse products, add to cart, proceed to checkout, and complete payment securely.

We accept UPI, credit/debit cards, net banking, and popular wallets.

Yes, contact us within 1 hour of ordering for modifications if it has not shipped.

Yes, contact our sales team for wholesale or bulk purchase inquiries.

Once shipped, you will receive a tracking link via email or SMS.

Yes, Cash on Delivery is available for select pin codes.

Yes, before shipment. Contact us immediately.

We use encrypted, PCI-compliant payment gateways.

Update before shipping or contact support immediately.

Free shipping on orders above Rs.499. Standard charges apply below that.

Deliveries typically take 3-7 business days depending on location.

Currently, we ship within India only.

Contact customer support with your order ID for assistance.

Yes, we use recyclable and minimal packaging materials.

Yes, express options available at additional cost.

Reliable partners like DTDC, Delhivery, etc.

Yes, across India with possible longer delivery times.

Yes, every order gets a tracking link once shipped.

We offer a 30-day return policy for unopened and unused products.

Log into your account, go to orders, and select return option or contact support.

Customer is responsible for return shipping costs unless product is defective.

Refunds are processed within 5-7 business days after receiving returned items.

Contact us immediately with photos for replacement or refund.

Yes, subject to availability and return conditions.

Contact support; handled on case-by-case basis.

No restocking fee for valid returns.

We are an Indian company focused on sustainable cleaning solutions.

Yes, all EkoDose formulas are lab-tested for safety and efficacy.

Yes, though designed for machines, it can be used for hand wash by dissolving in water.

Yes, non-toxic and safe around pets when used as directed.

Store in a cool, dry place away from direct sunlight and moisture.

Ensure correct water temperature and cycle; contact support if issue persists.

Yes, subscribe for regular deliveries and enjoy discounts.

Our formula is free from common allergens, but check ingredients for specifics.

EkoDose offers precise dosing, less mess, better eco-profile, and convenience.

Yes, fully biodegradable ingredients.

No, it rinses clean leaving no residue.

Significantly lower plastic and chemical runoff compared to traditional detergents.

On product packaging and the website product page.

Yes, check our website and social media pages.

We focus on reducing single-use plastics and promoting green chemistry.

Email, WhatsApp, or phone via our website Contact page.

Yes, contact our business team for reseller opportunities.

We support eco-initiatives; details available on our website.

Yes, for special occasions upon request.